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USER EXPERIENCE DESIGN

USER EXPERIENCE DESIGN

Fyde

Fyde

A University Feedback and Collaboration Platform

A University Feedback and Collaboration Platform

A University Feedback and Collaboration Platform

www.fyde.com

Project Type

Personal Project — Problem Identification, Concept Ideation, Research, Feature Scoping, Interaction Design, Visual Design, Wireframing, Prototyping

At a Glance

Fyde is a university platform, tailored to the design students of Srishti. It aims to cultivate a culture of growth through constructive feedback and mentorship.

My Role

This is a personal project, done solely by me end-to-end (with regular help from my target users)

Timeline & Status

6 weeks

www.fyde.com

THE WHY

The email that got no response.

The email that got no response.

The email that got no response.

On a fine Saturday Morning...

On a fine Saturday Morning...

On a fine Saturday Morning...

Kidding. It was probably a Wednesday morning. I was working on a project at my uni and was feeling stuck. It didn’t occur to me that I could just reach out to a friend or a faculty to give me some direction. One aspect to this was because of the demon called - “Impostor Syndrome”. I was scared that if I asked for feedback, I would have to scrap out the entire project, and was dealing with internal questions like “What if they think I’m stupid?”, or “What if I missed something important that was common sense?”. But then I thought, let me just go for it. If I have to scrap the project, then so be it.

After gathering up the courage though, the next hurdle appeared. I had to look for the email of the faculty I wanted guidance from, and even worse draft an actual email that I’m not sure they’d reply to. My friend suggested that I wait below the Cafeteria building during lunch, just so I’d catch a glimpse of them. And maybe then, I could pull them aside and hope they would be patient enough to listen to me, even though they probably saw me once the entire semester. The email option sounded so much better than this, and I ended up sending it. No Response. Doesn’t matter though.

I was frustrated at why this was so hard to do. Should it really be this scary to ask for feedback? Should it be so hard to get some feedback on a project you have been working so hard on? Is it truly so hard to connect with people that spend about 6 hours a day breathing the same air as you?

Kidding. It was probably a Wednesday morning. I was working on a project at my uni and was feeling stuck. It didn’t occur to me that I could just reach out to a friend or a faculty to give me some direction. One aspect to this was because of the demon called - “Impostor Syndrome”. I was scared that if I asked for feedback, I would have to scrap out the entire project, and was dealing with internal questions like “What if they think I’m stupid?”, or “What if I missed something important that was common sense?”. But then I thought, let me just go for it. If I have to scrap the project, then so be it.


After gathering up the courage though, the next hurdle appeared. I had to look for the email of the faculty I wanted guidance from, and even worse draft an actual email that I’m not sure they’d reply to. My friend suggested that I wait below the Cafeteria building during lunch, just so I’d catch a glimpse of them. And maybe then, I could pull them aside and hope they would be patient enough to listen to me, even though they probably saw me once the entire semester. The email option sounded so much better than this, and I ended up sending it. No Response. Doesn’t matter though.

I was frustrated at why this was so hard to do. Should it really be this scary to ask for feedback? Should it be so hard to get some feedback on a project you have been working so hard on? Is it truly so hard to connect with people that spend about 6 hours a day breathing the same air as you?

Hence, I had my problem.

Hence, I had my problem.

Hence, I had my problem.

In the current academic landscape, students often face challenges in obtaining constructive and diverse feedback on their projects, hindering their personal and academic growth. There are also not enough opportunities for inter-disciplinary collaboration and resource-sharing for collective growth.

THE OPPORTUNITY

How might we connect students and faculty across different disciplines for meaningful feedback exchange?

How might we connect students and faculty across different disciplines for meaningful feedback exchange?

How might we connect students and faculty across different disciplines for meaningful feedback exchange?

THE OPPORTUNITY

How might we connect students and faculty across different disciplines for meaningful feedback exchange?

EMPATHISING WITH THE USERS

EMPATHISING WITH THE USERS

Did anyone else face the same problem?

Did anyone else face the same problem?

Did anyone else face the same problem?

What specific academic and feedback-related needs do students and faculty members have?

What specific academic and feedback-related needs do students and faculty members have?

What specific academic and feedback-related needs do students and faculty members have?

What are the most common challenges students face when seeking feedback on their academic work?

What are the most common challenges students face when seeking feedback on their academic work?

What are the most common challenges students face when seeking feedback on their academic work?

What features/expectations do they have from such a platform?

What features/expectations do they have from such a platform?

What features/expectations do they have from such a platform?

Insights from Informal Interviews

Insights from Informal Interviews

  • “A feedback platform wherein I can search and get to know facilitators who have worked in a related field/on a related project so I can reach out to them for further insights.”

  • “There needs to be a way to develop ways for constructive peer feedback and also constructive criticism frameworks for looking at one’s own work.”

  • “A section with some resources like internship guidance would be helpful. Feedback can be given in the form of guidance for not only work but also general mentorship.”

  • “It’s good to have something like ‘featured projects’ as I would want to see the work of the person before choosing to collaborate with them.”

  • “Having an anonymous feature for someone who is scared to post their work on the platform would help.”

  • “There should be an option for posting a collaborative project between 2 people, when they’ve worked together.”

  • “I would love to get feedback from Srishti Alumni too. It would be great to integrate them into the system too.”

  • “Anonymity when it comes to giving feedback online, so people can be honest.”

  • “A section just for positive comments, to promote giving praise when it is due. Also helps with the imposter syndrome and not feeling good enough.”

“A feedback platform wherein I can search and get to know facilitators who have worked in a related field/on a related project so I can reach out to them for further insights.”

“A feedback platform wherein I can search and get to know facilitators who have worked in a related field/on a related project so I can reach out to them for further insights.”

“There needs to be a way to develop ways for constructive peer feedback and also constructive criticism frameworks for looking at one’s own work.”

“There needs to be a way to develop ways for constructive peer feedback and also constructive criticism frameworks for looking at one’s own work.”

“A section with some resources like internship guidance would be helpful. Feedback can be given in the form of guidance for not only work but also general mentorship.”

“A section with some resources like internship guidance would be helpful. Feedback can be given in the form of guidance for not only work but also general mentorship.”

“It’s good to have something like ‘featured projects’ as I would want to see the work of the person before choosing to collaborate with them.”

“It’s good to have something like ‘featured projects’ as I would want to see the work of the person before choosing to collaborate with them.”

“Having an anonymous feature for someone who is scared to post their work on the platform would help.”

“Having an anonymous feature for someone who is scared to post their work on the platform would help.”

“There should be an option for posting a collaborative project between 2 people, when they’ve worked together.”

“There should be an option for posting a collaborative project between 2 people, when they’ve worked together.”

“I would love to get feedback from Srishti Alumni too. It would be great to integrate them into the system too.”

“I would love to get feedback from Srishti Alumni too. It would be great to integrate them into the system too.”

“Anonymity when it comes to giving feedback online, so people can be honest.”

“Anonymity when it comes to giving feedback online, so people can be honest.”

“A section just for positive comments, to promote giving praise when it is due. Also helps with the imposter syndrome and not feeling good enough.”

“A section just for positive comments, to promote giving praise when it is due. Also helps with the imposter syndrome and not feeling good enough.”

USER SURVEY

is the major pain point in exchanging quality feedback...

  • 24 of 36

    students believe

    limited interaction among students from different disciplines

  • 22 of 36

    students believe

    limited feedback quality and depth

  • 16 of 36

    students believe

    limited motivation and engagement

  • 15 of 36

    students believe

    limited interaction with educators and mentors

  • 15 of 36

    students believe

    difficulty in receiving timely feedback

  • 14 of 36

    students believe

    impostor syndrome and fear of criticism

  • 12 of 36

    students believe

    confusion in tracking feedback

  • 10 of 36

    students believe

    not knowing how to give feedback the right way

24 of 36

students believe

limited interaction among students from different disciplines

22 of 36

students believe

limited feedback quality and depth

16 of 36

students believe

limited motivation and engagement

15 of 36

students believe

limited interaction with educators and mentors

15 of 36

students believe

difficulty in receiving timely feedback

14 of 36

students believe

impostor syndrome and fear of criticism

12 of 36

students believe

confusion in tracking feedback

10 of 36

students believe

not knowing how to give feedback the right way

is the major pain point in exchanging quality feedback...

is the major pain point in exchanging quality feedback...

  • 29 of 36

    students want to see

    mentorship opportunities

  • 24 of 36

    students want to see

    collaboration tools

  • 24 of 36

    students want to see

    ability to give and receive feedback

  • 22 of 36

    students want to see

    access to resources

  • 19 of 36

    students want to see

    ability to showcase your work and get featured

  • 18 of 36

    students want to see

    secure user profiles

  • 16 of 36

    students want to see

    integration with existing university systems

  • 13 of 36

    students want to see

    elements to encourage participation

29 of 36

students want to see

mentorship opportunities

24 of 36

students want to see

collaboration tools

24 of 36

students want to see

ability to give and receive feedback

22 of 36

students want to see

access to resources

19 of 36

students want to see

ability to showcase your work and get featured

18 of 36

students want to see

secure user profiles

16 of 36

students want to see

integration with existing university systems

13 of 36

students want to see

elements to encourage participation

as a feature on the platform...

as a feature on the platform...

as a feature on the platform...

30 of 36

students feel

access to mentorship opportunities

26 of 36

students feel

means to collaborate with peers

20 of 36

students feel

ability to upskill

20 of 36

students feel

a sense of community

is the major motivation to use such a platform...

is the major motivation to use such a platform...

is the major motivation to use such a platform...

  • 30 of 36

    students feel

    access to mentorship opportunities

  • 26 of 36

    students feel

    means to collaborate with peers

  • 20 of 36

    students feel

    ability to upskill

  • 20 of 36

    students feel

    a sense of community

DEFINING THE GOALS

Turning highlighted insights into goals...

Turning highlighted insights into goals...

GOAL #1

Facilitating Feedback Exchange

The focus is on enabling users to easily exchange feedback on academic and creative work, fostering a culture of constructive critique and personal growth.

Developing a framework for exchanging feedback.

A system where you can receive feedback, only when you give feedback.

GOAL #2

Easy access to Mentorship

The aim is to connect students with faculty and other mentors who can offer guidance, advice, and mentorship in their respective fields.

Be able to request a slot with a mentor.

Scheduling system to keep track of sessions.

GOAL #3

Discovery & Collaboration

The aim is to create an environment where users can discover and collaborate on academic and creative projects, encouraging interdisciplinary collaboration and personal growth.

Be able to connect with users to discuss collaboration prospects.

Showcasing your projects on your profile.

GOAL #4

Resource Collection

The focus is on offering a comprehensive resource center that provides valuable content to support users' academic and creative growth.

Encourage users to contribute valuable resources, expanding the platform's content library.

Categorize resources into relevant sections and use filters, making it easy for users to find the content they need

OVERALL GOAL

Facilitating behavioural change; encouraging a positive shift in comfortable participation in exchanging feedback and getting guidance.

Facilitating behavioural change; encouraging a positive shift in comfortable participation in exchanging feedback and getting guidance.

Facilitating behavioural change; encouraging a positive shift in comfortable participation in exchanging feedback and getting guidance.

OVERALL GOAL

Facilitating behavioural change; encouraging a positive shift in comfortable participation in exchanging feedback and getting guidance.

TARGET USER PERSONAS

Primary User - Student

Primary User - Student

Secondary User - Faculty

Secondary User - Faculty

IDEAL USER JOURNEY MAP

CONSTRAINTS

My UX Project Journey

My UX Project Journey

My UX Project Journey

Turning Constraints into Opportunities

Turning Constraints into Opportunities

Here's how I navigated constraints and emerged with valuable insights:

Taming the Survey Beast: With a limited sample size, I honed in on qualitative over quantitative data. In-depth, open-ended questions allowed me to delve deeper into user motivations, behaviors, and pain points, uncovering hidden gems that might have been missed in a larger survey.


Informal Interview Symphony: Ditching the rigid script, I embraced the natural flow of conversation in my interviews. This fostered a sense of trust and openness, leading to richer, more authentic insights that wouldn't have emerged in a formal setting.


One-Woman UX Show: While juggling multiple roles can be daunting, it also forced me to wear many hats and gain a holistic understanding of the user journey. This 360-degree perspective proved invaluable in iterating on designs and ensuring a seamless user experience.


Would Faculty agree?: Unsure about faculty participation, I opted for a collaborative approach. I reached out to potential mentors, sharing my project goals and seeking their expertise. This proactive stance opened doors to their valuable guidance and mentorship.


Remote Testing Rhapsody: Physical distance couldn't dampen the spirit of testing. Through remote tools and user-centered techniques, I gathered valuable feedback from diverse users, ensuring the design resonated with a wider audience.


Here's how I navigated constraints and emerged with valuable insights:

Taming the Survey Beast: With a limited sample size, I honed in on qualitative over quantitative data. In-depth, open-ended questions allowed me to delve deeper into user motivations, behaviors, and pain points, uncovering hidden gems that might have been missed in a larger survey.


Informal Interview Symphony: Ditching the rigid script, I embraced the natural flow of conversation in my interviews. This fostered a sense of trust and openness, leading to richer, more authentic insights that wouldn't have emerged in a formal setting.


One-Woman UX Show: While juggling multiple roles can be daunting, it also forced me to wear many hats and gain a holistic understanding of the user journey. This 360-degree perspective proved invaluable in iterating on designs and ensuring a seamless user experience.


Would Faculty agree?: Unsure about faculty participation, I opted for a collaborative approach. I reached out to potential mentors, sharing my project goals and seeking their expertise. This proactive stance opened doors to their valuable guidance and mentorship.


Remote Testing Rhapsody: Physical distance couldn't dampen the spirit of testing. Through remote tools and user-centered techniques, I gathered valuable feedback from diverse users, ensuring the design resonated with a wider audience.


COMPETITIVE ANALYSIS

How Behance and ADPlist Inspired My Mechanism

How Behance and ADPlist Inspired My Mechanism

Behance: Curated Showcase & Algorithmic Boost

Behance: Curated Showcase & Algorithmic Boost

Inspiration Gallery: I'm taking a page out of Behance's curated feed, handpicking high-quality projects to showcase within my platform.

Personalized Recommendations: Borrowing from Behance's intelligent algorithm, I'm implementing similar recommendation engines to suggest relevant content and connections to users based on their interests and activities.

Inspiration Gallery: I'm taking a page out of Behance's curated feed, handpicking high-quality projects to showcase within my platform.

Personalized Recommendations: Borrowing from Behance's intelligent algorithm, I'm implementing similar recommendation engines to suggest relevant content and connections to users based on their interests and activities.

ADPlist: Community & Collaboration

ADPlist: Community & Collaboration

Community Hub: Recognizing the power of community built by ADplist, I'm creating a dedicated space for users to network, share feedback, and collaborate on projects. This fosters a sense of belonging and drives mutual growth.

Mentorship Marketplace: Inspired by ADplist's mentor programs, I'm building a system that connects appropriate faculty with aspiring students. This facilitates knowledge sharing and provides invaluable guidance for career development.

Community Hub: Recognizing the power of community built by ADplist, I'm creating a dedicated space for users to network, share feedback, and collaborate on projects. This fosters a sense of belonging and drives mutual growth.

Mentorship Marketplace: Inspired by ADplist's mentor programs, I'm building a system that connects appropriate faculty with aspiring students. This facilitates knowledge sharing and provides invaluable guidance for career development.

My USP

My USP

While leveraging these best practices, here's how I'm adding my own twist:

Unique Value Proposition: My platform caters to a specific niche (the students of Srishti), offering tailor-made tools and resources for my target audience.

Focus on Actionable Insights: Going beyond showcasing work, I'm prioritizing actionable feedback and guidance within my platform. This helps users transform inspiration into concrete action.

Behaviour Change: The major goal of this platform is to create a positive shift in the mindset of students related to feedback exchange. This platform takes out systems like “likes”, “comments” and “followers”, to promote a more wholesome environment for collective growth.

By studying and refining the winning formulas of Behance and ADplist, I'm not just borrowing, I'm building upon their successes to create a platform that will cater to my target user’s needs.

While leveraging these best practices, here's how I'm adding my own twist:

Unique Value Proposition: My platform caters to a specific niche (the students of Srishti), offering tailor-made tools and resources for my target audience.

Focus on Actionable Insights: Going beyond showcasing work, I'm prioritizing actionable feedback and guidance within my platform. This helps users transform inspiration into concrete action.

Behaviour Change: The major goal of this platform is to create a positive shift in the mindset of students related to feedback exchange. This platform takes out systems like “likes”, “comments” and “followers”, to promote a more wholesome environment for collective growth.

By studying and refining the winning formulas of Behance and ADplist, I'm not just borrowing, I'm building upon their successes to create a platform that will cater to my target user’s needs.

ANNOTATED WIREFRAMES

I started drawing out the flows key to the platform...

I started drawing out the flows key to the platform...

I started drawing out the flows key to the platform...

I started drawing out the flows key to the platform...

Flow 1: Onboarding

Flow 1: Onboarding

Key Screens

Key Screens

Projects categorised based on the courses in Srishti.


Option to book a mentorship session with a faculty directly from the home page.

Projects categorised based on the courses in Srishti.


Option to book a mentorship session with a faculty directly from the home page.

Projects categorised based on the courses in Srishti.


Option to book a mentorship session with a faculty directly from the home page.

Flow 2: Giving Feedback

Flow 2: Giving Feedback

Key Screens

Key Screens

The feedback receiver can choose to summarise what kind of feedback they’re looking for.

The feedback receiver can choose to summarise what kind of feedback they’re looking for.

The feedback receiver can choose to summarise what kind of feedback they’re looking for.

The feedback receiver chooses the framework of feedback to be used. Feedback Frameworks help keep the feedback concise.

The feedback receiver chooses the framework of feedback to be used. Feedback Frameworks help keep the feedback concise.

The feedback receiver chooses the framework of feedback to be used. Feedback Frameworks help keep the feedback concise.

The feedback giver can choose to send a collaboration request to the feedback receiver.

The feedback giver can choose to send a collaboration request to the feedback receiver.

The feedback giver can choose to send a collaboration request to the feedback receiver.

Flow 3: Getting Mentored

Flow 3: Getting Mentored

Key Screens

Key Screens

After reviewing the preferred mentor’s profile and picking a date, if the time doesn’t match, the mentee can request a new slot. The mentee will be notified if the mentor has accepted the slot, if not, the available time slot will be chosen.

After reviewing the preferred mentor’s profile and picking a date, if the time doesn’t match, the mentee can request a new slot. The mentee will be notified if the mentor has accepted the slot, if not, the available time slot will be chosen.

After reviewing the preferred mentor’s profile and picking a date, if the time doesn’t match, the mentee can request a new slot. The mentee will be notified if the mentor has accepted the slot, if not, the available time slot will be chosen.

The mentor details are always present on the left side of the screen, including their discipline and what kind of a session they are open to.

The mentor details are always present on the left side of the screen, including their discipline and what kind of a session they are open to.

The mentor details are always present on the left side of the screen, including their discipline and what kind of a session they are open to.

After booking, the user is notified. Else, they can view their booking on their profile or on the mentors page.

After booking, the user is notified. Else, they can view their booking on their profile or on the mentors page.

After booking, the user is notified. Else, they can view their booking on their profile or on the mentors page.

A mentee can only message a mentor if they’ve had, or are due to have a session with them. This is to keep the mentor’s inbox spam-free.

A mentee can only message a mentor if they’ve had, or are due to have a session with them. This is to keep the mentor’s inbox spam-free.

A mentee can only message a mentor if they’ve had, or are due to have a session with them. This is to keep the mentor’s inbox spam-free.

Flow 4: Sharing your work

Flow 4: Sharing your work

Key Screens

Key Screens

While publishing the project, the student needs to pick the type of feedback they’re looking for, which framework they want to use and the message that the feedback giver will see while giving feedback.

While publishing the project, the student needs to pick the type of feedback they’re looking for, which framework they want to use and the message that the feedback giver will see while giving feedback.

While publishing the project, the student needs to pick the type of feedback they’re looking for, which framework they want to use and the message that the feedback giver will see while giving feedback.

They also need to choose if they’ll be open to collaboration requests from feedback givers.

They also need to choose if they’ll be open to collaboration requests from feedback givers.

They also need to choose if they’ll be open to collaboration requests from feedback givers.

While publishing a project, the student can opt to directly send their project to pre-selected mentors / mentors they’ve interacted with for feedback.

While publishing a project, the student can opt to directly send their project to pre-selected mentors / mentors they’ve interacted with for feedback.

While publishing a project, the student can opt to directly send their project to pre-selected mentors / mentors they’ve interacted with for feedback.

Flow 5: Viewing your feedbacks

Flow 5: Viewing your feedbacks

Key Screens

Key Screens

The feedbacks page is like a dashboard for all the feedbacks received and given so you can keep track of it.

The feedbacks page is like a dashboard for all the feedbacks received and given so you can keep track of it.

The feedbacks page is like a dashboard for all the feedbacks received and given so you can keep track of it.

Project-wise feedbacks that you can filter through. Feedback settings can also be changed

Project-wise feedbacks that you can filter through. Feedback settings can also be changed

Project-wise feedbacks that you can filter through. Feedback settings can also be changed

All feedbacks exchanged appear as a chat with the student or mentor. This format helps to build and maintain a personal connection with the person.

All feedbacks exchanged appear as a chat with the student or mentor. This format helps to build and maintain a personal connection with the person.

All feedbacks exchanged appear as a chat with the student or mentor. This format helps to build and maintain a personal connection with the person.

USABILITY TESTING

Conducting Usability Testing on the Wireframes with 7 participants

Conducting Usability Testing on the Wireframes with 7 participants

Conducting Usability Testing on the Wireframes with 7 participants

OBJECTIVES

Evaluate the overall user-friendliness of the platform.

Identify areas of improvement in the user interface and navigation experience.

Assess the clarity and effectiveness of the feedback and related features.

Gather feedback on the platform's functionality, navigation, design and potential for behaviour change.

Evaluate the overall user-friendliness of the platform.

Identify areas of improvement in the user interface and navigation experience.

Assess the clarity and effectiveness of the feedback and related features.

Gather feedback on the platform's functionality, navigation, design and potential for behaviour change.

Evaluate the overall user-friendliness of the platform.

Identify areas of improvement in the user interface and navigation experience.

Assess the clarity and effectiveness of the feedback and related features.

Gather feedback on the platform's functionality, navigation, design and potential for behaviour change.

Evaluate the overall user-friendliness of the platform.

Identify areas of improvement in the user interface and navigation experience.

Assess the clarity and effectiveness of the feedback and related features.

Gather feedback on the platform's functionality, navigation, design and potential for behaviour change.

PARTICIPANTS

Target demographic: College students from diverse disciplines.

A mix of users with varying levels of technological proficiency.

Including participants who have and haven't used similar platforms before.

Target demographic: College students from diverse disciplines.

A mix of users with varying levels of technological proficiency.

Including participants who have and haven't used similar platforms before.

Target demographic: College students from diverse disciplines.

A mix of users with varying levels of technological proficiency.

Including participants who have and haven't used similar platforms before.

Target demographic: College students from diverse disciplines.

A mix of users with varying levels of technological proficiency.

Including participants who have and haven't used similar platforms before.

Task Success Rate

Time on Task

User Errors

User Satisfaction

Task Success Rate

Time on Task

User Errors

User Satisfaction

OBSERVATIONS

  • 3 of 7

    students made

    more than 1 error, with a max of 3 errors per user.

  • 4 of 7

    students

    felt ‘give feedback’ CTA was not evident enough.

  • 5 of 7

    students thought

    the categories page was the home page.

  • 96.66%

    of tasks

    were successfully completed.

  • 6 of 7

    students

    found it easy to find the ‘send project to mentors’ option.

  • 7 of 7

    students believe

    the options for feedback type and framework were useful.

3 of 7

students made

more than 1 error, with a max of 3 errors per user.

4 of 7

students

felt ‘give feedback’ CTA was not evident enough.

5 of 7

students thought

the categories page was the home page.

96.66%

of tasks

were successfully completed.

6 of 7

students

found it easy to find the ‘send project to mentors’ option.

7 of 7

students believe

the options for feedback type and framework were useful.

AVERAGE TIME TAKEN DURING EACH OF THE 5 FLOWS

AVERAGE TIME TAKEN DURING EACH OF THE 5 FLOWS

Onboarding Flow - 59.16s

Giving Feedback Flow - 71.83s

Booking Mentorship Session Flow - 53.5s

Sharing your Work Flow - 47.5s

Viewing Feedbacks Flow - 14s

Onboarding Flow - 59.16s

Giving Feedback Flow - 71.83s

Booking Mentorship Session Flow - 53.5s

Sharing your Work Flow - 47.5s

Viewing Feedbacks Flow - 14s

BEFORE / AFTER

Actionable Insight 1: Improving Feedback CTA

Actionable Insight 1: Improving Feedback CTA

Actionable Insight 1: Improving Feedback CTA

Actionable Insight 2: Improving Categories Page

Actionable Insight 2: Improving Categories Page

Actionable Insight 2: Improving Categories Page

FINAL DESIGNS

Finally, we’re here...

Finally, we’re here...

Finally, we’re here...

ONBOARDING FLOW

GIVING FEEDBACK

GETTING MENTORED

SHARING YOUR WORK

VIEWING FEEDBACK

RESULTS AND REFLECTION

This was one of my most mentally stimulating projects, because I’m trying to solve a problem that even I face on a daily basis. This gives me the motivation to pitch this platform and make it happen!

This was one of my most mentally stimulating projects, because I’m trying to solve a problem that even I face on a daily basis. This gives me the motivation to pitch this platform and make it happen!

Comments from Users

Comments from Users

  • “Really useful in Srishti’s context because I don’t know half the faculty. This would help me gain exposure to them.”

  • “Very useful. This would make it easier to discuss work online. I need to go talk to my mentors now haha.”

  • “Hey, that’s pretty cool man.”

  • “Really seamless flow. Very easy to interact with.”

  • “This is very assuring.”

“Really useful in Srishti’s context because I don’t know half the faculty. This would help me gain exposure to them.”

“Very useful. This would make it easier to discuss work online. I need to go talk to my mentors now haha.”

“Hey, that’s pretty cool man.”

“Really seamless flow. Very easy to interact with.”

“This is very assuring.”

WHAT I USED

UX LAW #1

Jakob’s Law

Every user of a site spends most of their time looking for content that is already available from their previous internet experience. This principle informed my information architecture, ensuring intuitive navigation and familiar patterns.

Every user of a site spends most of their time looking for content that is already available from their previous internet experience. This principle informed my information architecture, ensuring intuitive navigation and familiar patterns.

UX LAW #2

Fitt’s Law

The time to reach a target on a screen is a function of the distance to the target and the size of the target. This guided my CTA placement and interaction design, prioritizing accessibility and ease of use.

UX LAW #3

Hick's Law

The time it takes to make a decision increases with the number and complexity of choices. I kept this in mind while simplifying interfaces and avoiding decision fatigue.

FRAMEWORK

Design Thinking Framework

Throughout the process, I adhered to the principles of design thinking, focusing on empathy, ideation, and creating solutions that truly GET THE JOB DONE.

UX LAW #2

Fitt’s Law

The time to reach a target on a screen is a function of the distance to the target and the size of the target. This guided my CTA placement and interaction design, prioritizing accessibility and ease of use.

UX LAW #3

Hick’s Law

The time it takes to make a decision increases with the number and complexity of choices. I kept this in mind while simplifying interfaces and avoiding decision fatigue.

FRAMEWORK

Design Thinking Framework

Throughout the process, I adhered to the principles of design thinking, focusing on empathy, ideation, and creating solutions that truly GET THE JOB DONE.

WHAT I LEARNED

LEARNING #1

Like it’s going to be released.

I learned to treat every iteration like a live product, obsessing over polish, accessibility, and edge cases. This shift paid off in user reactions - the product felt real, tangible, and deserving of genuine feedback.

I learned to treat every iteration like a live product, obsessing over polish, accessibility, and edge cases. This shift paid off in user reactions - the product felt real, tangible, and deserving of genuine feedback.

LEARNING #2

Realising my own biases.

̌This project revealed the true power of the continuous feedback loop. By keeping the dialogue open, the design blossomed into something far richer than I could have envisioned alone (although I’m the target user myself).

LEARNING #3

Keep checking in with the user.

When in doubt, ask the user. Stepping back, watching users interact with my "masterpiece," their unexpected clicks, confused glances, and ingenious workarounds forced me to confront my assumptions and rebuild with a newfound humility.

learning #2

Realising my own biases.

This project revealed the true power of the continuous feedback loop. By keeping the dialogue open, the design blossomed into something far richer than I could have envisioned alone (although I’m the target user myself).

LEARNING #3

Keep checking in with the user.

When in doubt, ask the user. Stepping back, watching users interact with my "masterpiece," their unexpected clicks, confused glances, and ingenious workarounds forced me to confront my assumptions and rebuild with a newfound humility.

WHAT’S NEXT

#1

Doubling Down on Feedback

I'm eager to conduct a second round, incorporating user insights to further refine the design and truly unlock its potential. I'll dive deep into calculating the impact of these changes, measuring improvements in user engagement and satisfaction.

I'm eager to conduct a second round, incorporating user insights to further refine the design and truly unlock its potential. I'll dive deep into calculating the impact of these changes, measuring improvements in user engagement and satisfaction.

#2

Pitch it

My next mission is to pitch this platform to my Uni, showcasing its power to enhance collaboration and foster creative growth. I envision it becoming a hub for student projects, faculty mentorship, and fostering a positive culture across campus.

#3

Gather a Team

I'm actively seeking faculty and students who can join me through the challenges of scaling and implementation. This will be a great opportunity to get the mentors onto the platform.

#4

Beyond the prototype

The initial prototype focused on core functionalities. I'll be diving into completing flows for other crucial mechanisms, like the resource page and the group feedback feature that never left the ideation board.

#2

Pitch it

My next mission is to pitch this platform to my Uni, showcasing its power to enhance collaboration and foster creative growth. I envision it becoming a hub for student projects, faculty mentorship, and fostering a positive culture across campus.

#3

Gather a Team

I'm actively seeking faculty and students who can join me through the challenges of scaling and implementation. This will be a great opportunity to get the mentors onto the platform.

#4

Beyond the prototype

The initial prototype focused on core functionalities. I'll be diving into completing flows for other crucial mechanisms, like the resource page and the group feedback feature that never left the ideation board.

Let's Connect!

Let's groove together!